How to Troubleshoot A Robot Vacuum Not Charging?

17 minutes read

If your robot vacuum is not charging, there are several potential reasons why this may be happening. First, make sure that the charging station is plugged in and that the robot vacuum is properly aligned with the charging contacts on the station. If the contacts are dirty or obstructed, clean them with a soft cloth.


If the vacuum still does not charge, check the power source to ensure it is functioning properly. If the robot vacuum uses a removable battery, make sure it is properly seated in the vacuum and that the contacts are clean. If the battery is old or damaged, it may need to be replaced.


You can also try resetting the robot vacuum by turning it off and unplugging it for a few minutes before plugging it back in and turning it on again. If none of these steps resolves the issue, contact the manufacturer for further assistance or take the vacuum to a professional for repair.

Best Robot Vacuums of July 2024

1
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)

Rating is 5 out of 5

Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)

  • INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.SharkClean App & Voice Control
  • NO SPOTS MISSED: With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
  • HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
2
eufy BoostIQ RoboVac 11S MAX, Robot Vacuum Cleaner, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

Rating is 4.9 out of 5

eufy BoostIQ RoboVac 11S MAX, Robot Vacuum Cleaner, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

  • Compact and Quiet Operation: With a slim 2.85" profile, the eufy robot vacuum operates quietly, offering a comprehensive clean without causing a disturbance, making it perfect for use at any hour.
  • Intelligent Cleaning Power: The eufy robot vacuum's BoostIQ Technology automatically increases suction power within 1.5 seconds when needed, ensuring top performance on a variety of surfaces.
3
Shark AV753 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, Grey

Rating is 4.8 out of 5

Shark AV753 ION Robot Vacuum, Tri-Brush System, Wifi Connected, 120 Min Runtime, Works with Alexa, Multi Surface Cleaning, Grey

  • INTELLIGENT CLIFF SENSORS: Shark ION Robot senses ledges and stairs and avoids bumping furniture and walls.
  • CLEAN FROM YOUR PHONE: SharkClean app lets you start and stop cleaning and schedule your robot to clean whenever you want.
  • EASY VOICE CONTROL: Use Amazon Alexa or Google Assistant to easily make the robot clean at your command in your connected home.
4
Kilgone Robot Vacuum and Mop Combo with App/Voice Control, Robot Vacuum Cleaner and Mop 2 in 1, Robotic Vacuum Tangle-Free, Daily Schedule, Vacuum Robot Cleaner and Mop Combo for Home

Rating is 4.7 out of 5

Kilgone Robot Vacuum and Mop Combo with App/Voice Control, Robot Vacuum Cleaner and Mop 2 in 1, Robotic Vacuum Tangle-Free, Daily Schedule, Vacuum Robot Cleaner and Mop Combo for Home

  • 💦2-in-1 Vacuuming and Mopping: Say goodbye to traditional, boring robot vacuums! Our G20 robotic vacuum cleaner combines powerful suction and mopping in one device. With its tangle-free large suction nozzle and 230ml electronically-controlled water tank, it guarantees strong suction power and even mopping performance, effortlessly removing dust and dirt, giving your home a refreshing transformation.
  • 📱Smart and Connected Cleaning: Embrace the future of cleaning with our WiFi/Bluetooth-enabled robot vacuum mop combo. Easily set cleaning schedules, choose different cleaning modes, adjust suction power, and receive alerts, all through a “TUYA” app on your smartphone. It's also compatible with Amazon Alexa and Google Assistant, enabling convenient voice control for a truly hands-free cleaning experience. Say goodbye to tedious manual adjustments!
5
Lefant M210 Pro Robot Vacuum Cleaner, 2200Pa Powerful Suction, 120 Mins Runtime, Automatic Self-Charging, Wi-Fi/App/Alexa Control, Ideal for Pet Hair, Hard Floor and Low-Pile Carpet

Rating is 4.6 out of 5

Lefant M210 Pro Robot Vacuum Cleaner, 2200Pa Powerful Suction, 120 Mins Runtime, Automatic Self-Charging, Wi-Fi/App/Alexa Control, Ideal for Pet Hair, Hard Floor and Low-Pile Carpet

  • 【Connect to App Faster】: The M210 Pro expands the Bluetooth + WiFi distribution network and increases efficiency by 2 times, making the connection easier, faster, and more stable.
  • 【Smart App & Voice Controls】You can use the Lefant APP to monitor the cleaning path, schedule cleaning plan, adjust suction level, change cleaning mode, etc. Lefant M210P also can be controlled via the Alexa/Google Assistant. (Note: only supports 2.4GHz Wi-Fi.)
  • 【Unique Suction Mouth & Powerful Suction】Remove the bottom roller brush and adopt the large suction door design, which ensures that pet hair and dirt go into the dustbin easily, and the cleaning efficiency is close to 90%. This makes the M210P great for pet owners.
6
iRobot Roomba 694 Robot Vacuum-Wi-Fi Connectivity, Personalized Cleaning Recommendations, Works with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging, Roomba 694

Rating is 4.5 out of 5

iRobot Roomba 694 Robot Vacuum-Wi-Fi Connectivity, Personalized Cleaning Recommendations, Works with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging, Roomba 694

  • Auto-Adjust Cleaning Head: Auto-Adjust Cleaning Head automatically adapts its height to effectively clean carpets and hard floors
  • Adaptive Navigation: A full suite of advanced sensors allows Roomba to navigate under and around furniture, and along edges. Cliff Detect keeps it from falling downstairs
  • Automatically Recharges: The Robot Vacuum runs for up to 90 minutes before automatically docking and recharging
7
ROPVACNIC Robot Vacuum Cleaner Robot Vacuum and Mop Combo with 4000Pa Suction, Personalized Cleaning Adjustments, Self-Charging Robotic Vacuum Cleaner, Advanced Obstacle Avoidance

Rating is 4.4 out of 5

ROPVACNIC Robot Vacuum Cleaner Robot Vacuum and Mop Combo with 4000Pa Suction, Personalized Cleaning Adjustments, Self-Charging Robotic Vacuum Cleaner, Advanced Obstacle Avoidance

  • ROPVACNIC Robot S1 makes your cleaning tasks a thing of the past with its comprehensive and efficient cleaning system.
  • 【2-in-1 Mopping and Vacuuming】 The ROPVACNIC Robot S1 integrates advanced electronically controlled mopping technology, significantly enhancing both cleaning efficiency and effectiveness, which makes your floors remain free from footprints, dirt, and dust throughout the day. It features an upgraded high-capacity water tank with a four-stage personalized water adjustment system, enabling it to address various stains across different settings according to user requirements.
  • 【Comprehensive Intelligent Control】 Multiple Cleaning Modes, combined with personalized settings, allow you to easily accomplish various household cleaning tasks with zero effort from your smartphone. Moreover, by voice commands, you can start your cleaning while kicking back and relaxing (compatible with Alexa or Google Assistant). Enjoy an utterly hands-free cleaning experience.
  • 【4000Pa Powerful Suction】A 3-point cleaning system coupled with strong suction ensures your floors are free from all dirt, dust, and crumbs for a thorough, superior clean. The highly passable compact design combined with 3-level suction facilitates cleaning in hard-to-reach areas where you can't, making it suitable for a wide range of surfaces from wood, and hard floors to low pile carpets.
8
ROPVACNIC Robot Vacuum Cleaner with 3000Pa Cyclone Suction, APP/Voice/Remote Control, Automatic Self-Charging Robotic Vacuum, Scheduled Cleaning, Ideal for Pet Hair, Hard Floor, Low Carpet

Rating is 4.3 out of 5

ROPVACNIC Robot Vacuum Cleaner with 3000Pa Cyclone Suction, APP/Voice/Remote Control, Automatic Self-Charging Robotic Vacuum, Scheduled Cleaning, Ideal for Pet Hair, Hard Floor, Low Carpet

  • 【3000Pa Cyclone Cleaning System】ROPVACNIC robot vacuum, fortified with enhanced, hard-hitting suction power, increases the cleaning efficiency by 30%. It proficiently vacuums all dust, pet hair, crumbs, and various debris on multiple surfaces such as hardwood floors, low-pile carpets, etc.
  • 【Smart APP and Voice Control】Through phone control, you can accomplish your personalized cleaning needs at your fingertips anywhere, anytime, including switching cleaning modes, monitoring the real-time status, setting scheduled cleaning, etc. Moreover, by voice commands, you can clean your home while lying on the couch, enjoying an utterly hands-free cleaning experience(compatible with Alexa or Google Assistant).
  • 【Cleans Where You Can't 】Measuring at a mere 2.99 inches in height, coupled with a sophisticated sensing system, the mini aspiradora robot effortlessly accesses and cleans under beds, furniture, and other hard-to-reach places. Its dual rotating electric side brushes sweep and collect hidden dust and hair from edges and corners that are often overlooked and neglected.
  • 【Engineered for Pet Owner】The exclusive no-entanglement design negates the need for your dirty hands to clean up tangled dog or cat hair, unlike traditional roller brushes. A 3-point cleaning system and 600ML optimized larger dust box collects pet hair more efficiently throughout the house, saving you the hassle.


What is the purpose of a charging dock for a robot vacuum?

The purpose of a charging dock for a robot vacuum is to provide a convenient and easily accessible location for the robot vacuum to return to when it needs to recharge its battery. When the robot vacuum's battery is running low, it will automatically navigate back to the charging dock to recharge, ensuring that it is always ready to clean efficiently and effectively. In addition, the charging dock also helps to keep the robot vacuum organized and in a designated spot when not in use.


How to clean the charging contacts on the robot vacuum?

To clean the charging contacts on a robot vacuum, follow these steps:

  1. Unplug the robot vacuum from the charging dock to ensure safety.
  2. Use a soft, dry cloth to gently wipe off any debris or dust on the charging contacts. Be careful not to press too hard to avoid damaging the contacts.
  3. If there is stubborn dirt or buildup on the contacts, lightly dampen the cloth with water or a small amount of rubbing alcohol. Make sure the cloth is not dripping wet to prevent water damage to the robot vacuum.
  4. Gently scrub the contacts with the damp cloth until the dirt is removed.
  5. Dry the charging contacts thoroughly with a clean, dry cloth before plugging the robot vacuum back into the charging dock.


It is important to regularly clean the charging contacts on your robot vacuum to ensure a proper connection and efficient charging.


How to diagnose a faulty charging circuit in the robot vacuum?

  1. Check the power source: First, confirm that the power source (outlet or charging dock) is functioning correctly by testing it with another device or plugging in a different device to ensure it is supplying power.
  2. Inspect the charging dock: Examine the charging dock for any visible damage, loose connections, or debris that may be obstructing the charging contacts on the robot vacuum. Clean the contacts on both the dock and the vacuum with a dry cloth.
  3. Test the charging cable: Use a multimeter to test the charging cable for continuity to ensure it is delivering power to the robot vacuum. If the cable is damaged or faulty, replace it with a new one.
  4. Check the battery: If the robot vacuum is not charging, the problem may lie with the battery. Test the battery using a multimeter to ensure it is holding a charge. If the battery is faulty, it may need to be replaced.
  5. Examine the charging circuit: If all of the above steps have been completed and the robot vacuum is still not charging, the issue may lie with the charging circuit inside the vacuum. A professional technician may need to diagnose and repair this issue.
  6. Contact customer support: If you are unable to diagnose the issue on your own, contact the manufacturer's customer support for further assistance or to schedule a repair.


What is the warranty coverage for charging-related problems in a robot vacuum?

The warranty coverage for charging-related problems in a robot vacuum will vary depending on the manufacturer and the specific terms of the warranty. In general, most robot vacuum warranties will cover charging-related issues that are due to defects in materials or workmanship. Typically, this coverage will last for a certain period of time, such as one year, from the date of purchase. It's important to carefully review the warranty information provided by the manufacturer to understand what is and is not covered, as well as any steps that may need to be taken to initiate a warranty claim.


How to troubleshoot an intermittent charging failure in the robot vacuum?

  1. Check the power source: Ensure that the power source or outlet that the robot vacuum is plugged into is working properly. Try plugging in another device to see if it charges successfully.
  2. Clean the charging contacts: Sometimes dust and debris can build up on the charging contacts of the robot vacuum, preventing it from making a proper connection with the charging dock. Use a soft cloth or cotton swab to gently clean the contacts.
  3. Check the charging dock: Make sure the charging dock is plugged in and receiving power. Ensure that the robot vacuum is properly aligned with the charging dock and that there are no obstructions blocking the contacts.
  4. Reset the robot vacuum: Some robot vacuums have a reset button or option in the settings menu. Try resetting the robot vacuum to see if that resolves the charging issue.
  5. Inspect the battery: If the robot vacuum is not holding a charge or is experiencing intermittent charging issues, the battery may need to be replaced. Contact the manufacturer for information on how to obtain a replacement battery.
  6. Update the firmware: If the robot vacuum has a companion app, check for any firmware updates that may address charging issues. Updating the firmware could potentially resolve the intermittent charging failure.
  7. Contact customer support: If you have tried all of the above troubleshooting steps and the robot vacuum is still experiencing intermittent charging failures, contact the manufacturer's customer support for further assistance or to inquire about potential repairs or replacements.


What is the impact of using third-party chargers on a robot vacuum battery?

Using third-party chargers on a robot vacuum battery can have both positive and negative impacts.


Positive impacts:

  1. Cost savings: Third-party chargers are often cheaper than official chargers from the robot vacuum manufacturer, allowing users to save money.
  2. Availability: Third-party chargers may be more readily available than official chargers, making it easier for users to find a replacement charger quickly.
  3. Compatibility: Some third-party chargers may be compatible with multiple models and brands of robot vacuums, providing more flexibility for users.


Negative impacts:

  1. Compatibility issues: Third-party chargers may not be designed specifically for the robot vacuum, leading to potential compatibility issues and affecting the charging performance.
  2. Safety concerns: Third-party chargers may not meet the same safety standards as official chargers, posing a risk of overheating, short-circuiting, or damaging the battery.
  3. Warranty void: Using a third-party charger may void the warranty of the robot vacuum, leaving the user responsible for any damages or malfunctions that may occur.


Overall, while using a third-party charger on a robot vacuum battery may be convenient and cost-effective, it is important to consider the potential risks and drawbacks before doing so. It is recommended to use official chargers or chargers recommended by the manufacturer to ensure the safety and longevity of the robot vacuum battery.

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