Skip to main content
St Louis

Back to all posts

How to Troubleshoot Connectivity Issues With A Credit Card Machine?

Published on
4 min read
How to Troubleshoot Connectivity Issues With A Credit Card Machine? image

Best Credit Card Machines to Buy in December 2025

1 Square Terminal - Credit Card Machine to Accept All Payments | Mobile POS

Square Terminal - Credit Card Machine to Accept All Payments | Mobile POS

  • RING UP SALES AND ACCEPT PAYMENTS ANYWHERE IN YOUR STORE.
  • ENJOY LOW RATES WITH NO HIDDEN FEES OR LONG-TERM CONTRACTS.
  • GET PAID FAST: FUNDS AVAILABLE BY NEXT BUSINESS DAY!
BUY & SAVE
$269.00 $299.00
Save 10%
Square Terminal - Credit Card Machine to Accept All Payments | Mobile POS
2 Square Handheld - Portable POS - Credit Card Machine to Accept Payments for Restaurants, Retail, Beauty, and Professional Services

Square Handheld - Portable POS - Credit Card Machine to Accept Payments for Restaurants, Retail, Beauty, and Professional Services

  • LIGHTWEIGHT, POCKETABLE DESIGN FOR MOBILE PAYMENT CONVENIENCE.
  • STREAMLINED TABLESIDE ORDERS AND BARCODE SCANNING IN ONE DEVICE.
  • LONG-LASTING BATTERY AND OFFLINE PAYMENTS KEEP SALES FLOWING.
BUY & SAVE
$357.20 $399.00
Save 10%
Square Handheld - Portable POS - Credit Card Machine to Accept Payments for Restaurants, Retail, Beauty, and Professional Services
3 INNCNN 2-in-1 Automatic Card Shuffler and Dealer Machine with 4 Remotes for 1-2 Decks, USB-C Rechargeable, Supports 1-12 Players, Programmable, for Poker, UNO, Blackjack, Texas Holdem

INNCNN 2-in-1 Automatic Card Shuffler and Dealer Machine with 4 Remotes for 1-2 Decks, USB-C Rechargeable, Supports 1-12 Players, Programmable, for Poker, UNO, Blackjack, Texas Holdem

  • AUTOMATED SHUFFLING & DEALING: SPEED UP GAMES WITH 1-2 DECKS EASILY.

  • CUSTOMIZABLE GAME SETTINGS: TAILOR PLAYSTYLE FOR UNIQUE GAMING EXPERIENCES.

  • QUICK-START GAME PRESETS: DIVE INTO FUN INSTANTLY WITH READY-MADE SETUPS.

BUY & SAVE
$139.99
INNCNN 2-in-1 Automatic Card Shuffler and Dealer Machine with 4 Remotes for 1-2 Decks, USB-C Rechargeable, Supports 1-12 Players, Programmable, for Poker, UNO, Blackjack, Texas Holdem
4 Mentari Toys - Card Machine - Wooden Card Reader with Credit Card and Printed Receipts - Pretend Play Shopping Accessory - Builds Fine Motor and Social Skills - Age 3+

Mentari Toys - Card Machine - Wooden Card Reader with Credit Card and Printed Receipts - Pretend Play Shopping Accessory - Builds Fine Motor and Social Skills - Age 3+

  • SWIPE INTO FUN: IGNITING CREATIVITY AND FINE MOTOR SKILLS!
  • SUSTAINABLE PLAY: EARTH-FRIENDLY MATERIALS FOR SAFE ADVENTURES!
  • BOOST LITERACY AND NUMERACY THROUGH IMAGINATIVE SHOPKEEPING!
BUY & SAVE
$10.99
Mentari Toys - Card Machine - Wooden Card Reader with Credit Card and Printed Receipts - Pretend Play Shopping Accessory - Builds Fine Motor and Social Skills - Age 3+
5 MSR90 USB Swipe Magnetic Credit Card Reader 3 Tracks Mini Smart Card Reader MSR605 MSR606 Deftun

MSR90 USB Swipe Magnetic Credit Card Reader 3 Tracks Mini Smart Card Reader MSR605 MSR606 Deftun

  • PLUG-AND-PLAY DESIGN: NO DRIVERS OR SOFTWARE NEEDED FOR EASY SETUP!

  • READS ALL MAJOR CARD FORMATS, ENSURING UNIVERSAL COMPATIBILITY.

  • ROBUST BI-DIRECTIONAL SWIPING FOR RELIABLE PERFORMANCE ON WORN CARDS.

BUY & SAVE
$17.99
MSR90 USB Swipe Magnetic Credit Card Reader 3 Tracks Mini Smart Card Reader MSR605 MSR606 Deftun
6 Huanyu PVC Card Embosser 68 Characters Manual Embossing Machine Credit ID VIP Code Gift Card Printer Letterpress Stamping Print Machine

Huanyu PVC Card Embosser 68 Characters Manual Embossing Machine Credit ID VIP Code Gift Card Printer Letterpress Stamping Print Machine

  • VERSATILE CHARACTER SET: EMBOSS 68 UNIQUE CHARACTERS FOR TOTAL CUSTOMIZATION.

  • PRECISION DESIGN: ADJUSTABLE SPACING FOR FLAWLESS AND CONSISTENT RESULTS.

  • WIDE APPLICATIONS: IDEAL FOR PERSONALIZING VIP, CLUB, AND MEMBERSHIP CARDS.

BUY & SAVE
$299.99
Huanyu PVC Card Embosser 68 Characters Manual Embossing Machine Credit ID VIP Code Gift Card Printer Letterpress Stamping Print Machine
7 Thermal Credit Card Machine Paper for Verifone VX520, 2 1⁄4" x 50' (10 Rolls)

Thermal Credit Card Machine Paper for Verifone VX520, 2 1⁄4" x 50' (10 Rolls)

  • VERSATILE USE: IDEAL FOR CASH REGISTERS, ATMS, GAS STATIONS.
  • LINT-FREE DESIGN MINIMIZES PRINTER JAMS FOR SMOOTH OPERATION.
  • BPA-FREE, SPECIALLY COATED PAPER ENSURES HIGH-QUALITY PRINTS.
BUY & SAVE
$9.99 $11.99
Save 17%
Thermal Credit Card Machine Paper for Verifone VX520, 2 1⁄4" x 50' (10 Rolls)
8 ADZERD Automatic Card Dealer Machine - Rechargeable for 1/2/3 Decks, 1-12 Players, Adjustable Dealing Distance, Quiet, 360° & 180° Rotation, Compatible with Poker, UNO, Bridge, Blackjack & More

ADZERD Automatic Card Dealer Machine - Rechargeable for 1/2/3 Decks, 1-12 Players, Adjustable Dealing Distance, Quiet, 360° & 180° Rotation, Compatible with Poker, UNO, Bridge, Blackjack & More

  • CUSTOMIZABLE SETTINGS FOR EVERY GAME STYLE EASILY ADJUST RULES FOR TEXAS HOLD'EM OR CUSTOM MODES.

  • QUICK ONE-PRESS DEALING FOR 12 PLAYERS SPEND MORE TIME PLAYING, LESS TIME DEALING-EFFORTLESSLY!

  • VERSATILE COMPATIBILITY WITH VARIOUS CARD GAMES PERFECT FOR POKER, UNO, BLACKJACK, AND MORE!

BUY & SAVE
$63.99 $69.99
Save 9%
ADZERD Automatic Card Dealer Machine - Rechargeable for 1/2/3 Decks, 1-12 Players, Adjustable Dealing Distance, Quiet, 360° & 180° Rotation, Compatible with Poker, UNO, Bridge, Blackjack & More
9 Vonlyst Receipt Paper Roll for Square Terminal Credit Card Machine (10 rolls)

Vonlyst Receipt Paper Roll for Square Terminal Credit Card Machine (10 rolls)

  • MAXIMIZE EFFICIENCY WITH 55FT BPA-FREE THERMAL PAPER ROLLS.
  • EASY-LOAD DESIGN ELIMINATES JAMS FOR HASSLE-FREE PRINTING.
  • NO INK NEEDED: COST-EFFECTIVE SOLUTION FOR RECEIPT PRINTING!
BUY & SAVE
$14.90 $15.90
Save 6%
Vonlyst Receipt Paper Roll for Square Terminal Credit Card Machine (10 rolls)
10 MUNBYN 2 1/4" inch x 50'ft Thermal Paper (50 Rolls), BPA Free Receipt Paper, 58mm Thermal Receipt Papers Fits All 58mm Thermal POS Printer, Square Terminal Credit Card Machines printers clearly

MUNBYN 2 1/4" inch x 50'ft Thermal Paper (50 Rolls), BPA Free Receipt Paper, 58mm Thermal Receipt Papers Fits All 58mm Thermal POS Printer, Square Terminal Credit Card Machines printers clearly

  • STRONG COMPATIBILITY: FITS VARIOUS POPULAR POS SYSTEMS SEAMLESSLY.

  • COST-EFFECTIVE BULK SAVINGS: SAVE MONEY WITH INK-FREE, BULK PURCHASES.

  • RELIABLE QUALITY ASSURANCE: SMOOTH PRINTING WITH STRICT QUALITY CONTROL.

BUY & SAVE
$24.99 $29.99
Save 17%
MUNBYN 2 1/4" inch x 50'ft Thermal Paper (50 Rolls), BPA Free Receipt Paper, 58mm Thermal Receipt Papers Fits All 58mm Thermal POS Printer, Square Terminal Credit Card Machines printers clearly
+
ONE MORE?

When troubleshooting connectivity issues with a credit card machine, the first step is to check all cables and connections to ensure they are securely attached. Restarting the machine and modem may also help resolve any temporary issues. If the problem persists, try connecting the machine to a different network or using a different internet connection to see if the issue is related to the network. Updating the software and firmware of the credit card machine can also help fix connectivity problems. If none of these steps solve the issue, contacting the manufacturer or your merchant services provider for further assistance may be necessary.

How to reset a credit card machine to fix connectivity issues?

  1. Power off the credit card machine by unplugging it from the power source.
  2. Wait for a few seconds to allow the machine to completely power down.
  3. Plug the machine back into the power source and turn it on.
  4. Check the Ethernet or phone cable connections to ensure they are securely plugged in.
  5. Restart your router or modem to refresh the internet connection.
  6. Test the credit card machine by processing a transaction to see if the connectivity issues have been resolved.
  7. If the problem persists, contact your credit card processing company for further assistance or troubleshooting steps.

How to determine if the issue is with the credit card machine or the network?

  1. Check if other credit card machines in the same network are experiencing the same issue. If they are, it is likely a network issue.
  2. Test the credit card machine with another network connection or a different internet source to see if the issue persists. If the problem only occurs on a specific network, it is likely a network issue.
  3. Contact the credit card machine provider or network provider for troubleshooting steps or to report the issue. They may be able to provide further assistance in determining the cause of the problem.
  4. If the issue is intermittent or affecting multiple machines on different networks, it may be a hardware or software issue with the credit card machine itself. In this case, contact the manufacturer or technical support for further assistance.

How to verify the internet connection on a credit card machine?

To verify the internet connection on a credit card machine, you can follow these steps:

  1. Check the signal strength: Look for the Wi-Fi signal icon on the device's screen. If the icon shows full bars or a strong signal, then the internet connection is likely working properly.
  2. Test a transaction: Attempt to process a test transaction on the credit card machine. If the transaction goes through successfully, it indicates that the internet connection is working.
  3. Restart the device: Sometimes, simply restarting the credit card machine can help re-establish the internet connection. Turn off the device, wait a few seconds, and then turn it back on.
  4. Check the network settings: Verify that the correct network is selected on the credit card machine. Go into the device's settings menu to ensure that the Wi-Fi network is properly configured.
  5. Contact your internet service provider: If you are still experiencing issues with the internet connection on the credit card machine, it may be a problem with your internet service provider. Contact them to troubleshoot the issue and ensure that the connection is active and working properly.

By following these steps, you can verify the internet connection on a credit card machine and ensure that it is functioning correctly for processing transactions.

What is the role of the merchant service provider in troubleshooting credit card machine connectivity?

The role of the merchant service provider in troubleshooting credit card machine connectivity is to identify and diagnose any issues that may be causing the machine to lose connectivity with the payment network. This includes investigating potential hardware or software malfunctions, network connectivity problems, and other technical issues that could be affecting the machine's ability to process transactions. The merchant service provider will work with the merchant to troubleshoot the problem, offer support and guidance on how to fix the issue, and provide a resolution to ensure that the credit card machine is able to connect to the network and process payments successfully.